BounceBack® is a free skill-building program designed to help youth and adults (15+) manage symptoms of mild to moderate depression and anxiety. Participants learn skills to help combat unhelpful thinking, manage worry and anxiety, and become more active and assertive.
To participate in BounceBack, we encourage you to have a conversation with your primary healthcare provider (family doctor or nurse practitioner). They can submit a referral on your behalf. This is important so that the healthcare professionals who know you best can match your needs with the right support.
If you are interested in participating in BounceBack, click here.
If you are a primary care practitioner, click here.
BounceBack offers two forms of help:
Telephone coaching and workbooks (referral required)
BounceBack is a guided self-help program in which a coach supports you in working through a series of workbooks aimed at improving your emotional well-being. Once your family doctor or nurse practitioner refers you to the program, you will be contacted by one of our coaches within five days to schedule a telephone appointment.
The program usually involves three to six telephone sessions with a coach, which you can do from the comfort of your home. Together, you and your coach will select the workbooks that are most relevant to your needs. Popular topics include: being assertive, changing unhelpful thinking, and overcoming sleep problems.
Your coach will guide you through the program materials, step by step. Their role is to help you develop new skills, keep you motivated, and monitor how you’re doing. Because BounceBack coaches are not clinicians, they don’t provide counselling. Coaches are extensively trained in the BounceBack program, which is effective in relieving mild to moderate depression and anxiety.
Telephone coaching is available in multiple languages.
Download a referral form for your family doctor or nurse practitioner to complete at your next visit.
You can submit a referral online and the BounceBack team will notify your primary care provider and keep them informed of your progress in the program.
BounceBack Today online videos (no referral required)
BounceBack Today videos offer practical tips on managing mood, sleeping better, building confidence, increasing activity, problem solving, and healthy living.
We invite you to preview our introductory video:
You can watch the videos on our website at any time.
FOR PRIMARY CARE PRACTITIONERS
How BounceBack can help your patients
BounceBack is a free, evidence-based guided self-help program grounded in cognitive behavioural therapy (CBT). It is designed to help primary care practitioners provide patients (15+) experiencing mild to moderate depression and anxiety with faster access to the mental health supports they need. Access to the program is by referral through a family doctor or nurse practitioner. Patients who are accepted into the program will be contacted by a coach within five days to schedule an appointment.
During three to six telephone sessions, trained coaches motivate and support patients as they work through a series of workbooks that are personalized to their needs. Patients will learn CBT skills to help them better manage stress, low mood, and worry.
While BounceBack coaches are working with your patients on their individual workbooks, they remain primarily under your care. The coaches will inform you if your patients have been accepted into the program and will provide you with information on their progress. Because coaches are not clinicians, they don’t provide counselling. Coaches are extensively trained by clinical psychologists in the BounceBack program, which is effective in relieving mild to moderate depression and anxiety.
Since 2008, the BounceBack program has enjoyed tremendous success. First launched by CMHA British Columbia, BounceBack has helped more than 40,000 participants. Following a similarly successful two-year pilot with CMHA York and South Simcoe, BounceBack is now available across Ontario. Since its inception, BounceBack has consistently proven to enhance mood, physical health, and quality of life, with depressive and anxious symptoms reduced by almost 40% at program completion.
How to refer patients for telephone coaching and workbooks
Download a BounceBack referral form and check applicable boxes to make sure your patient meets all eligibility criteria:
- 15 years or older
- Has mild to moderate depression (PHQ-9 range of 0-21) with or without anxiety
- Ensure patient is not at risk to harm themselves or others; not significantly misusing alcohol or drugs; does not have a personality disorder; has not had manic episodes or psychosis within the past six months; and has sufficient concentration and motivation to engage in the program
Fax the completed form to the BounceBack team at: (905) 430-1768. If you are filling in the document online, please save the PDF to your computer and email to firstname.lastname@example.org. If you need assistance completing the form, please call 1-866-345-0224.
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