On April 2, the government announced an expansion of online and virtual mental health supports to help Ontarians navigating the difficult realities in the wake of COVID-19. The Canadian Mental Health Association’s BounceBack program is a key component of these expanded services and is available now, free of charge, to help people experiencing mild to moderate anxiety, stress and other mental health challenges associated with the pandemic.
Grounded in cognitive behavioural therapy (CBT), BounceBack is a guided self-help approach that is a proven, effective way to help people aged 15 and up who may be feeling low, stressed out, worried, depressed, irritable or angry.
BounceBack participants receive telephone coaching, skill-building workbooks and online videos to help them overcome mild-to-moderate symptoms and gain new skills to regain positive mental health.
BounceBack offers different guided self-help workbooks that include titles such as Understanding Worry and Stress, Overcoming Sleep Problems, Changing Extreme and Unhelpful Thinking, Why Do I Feel So Bad? and 10 Things You Can Do to Feel Happier Straight Away.
BounceBack is not a crisis service or counselling program, but a life-skills course that helps participants develop coping techniques so they can overcome challenges now or in the future. BounceBack coaches are extensively trained in the delivery of the program and are overseen by clinical psychologists. The main responsibilities of BounceBack coaches are to foster skill development, provide motivation and monitor progress. BounceBack telephone coaching is available in more than 15 languages.
To receive telephone coaching, clients must either be referred by a health care practitioner (family doctor, nurse practitioner), or they may self-refer as long as they’re connected with a primary care provider. It’s important that primary care providers maintain responsibility for their clients’ overall well-being during their time in the program as BounceBack coaches are not counsellors or therapists.
“We’re living in an unprecedented time amid this COVID-19 pandemic, and we’re thankful that the provincial government recognizes the effect this widespread uncertainty can have on everyone’s mental health,” said CMHA Ontario CEO Camille Quenneville. “We encourage Ontarians who may be struggling at home to access BounceBack and the other expanded mental health services the government announced today.”
To learn more about BounceBack, visit bouncebackontario.ca or call 1-866-345-0224.
About Canadian Mental Health Association, Ontario
Canadian Mental Health Association (CMHA), Ontario is a not-for-profit, charitable organization funded by the provincial Ministry of Health. We work to improve the lives of all Ontarians through leadership, collaboration and continual pursuit of excellence in community-based mental health and addictions services. Our vision is a society that embraces and invests in the mental health of all people. We are a trusted advisor to government, contributing to health systems development through policy formulation and recommendations that promote positive mental health. Our nearly 30 local CMHA branches, together with community-based mental health and addictions service providers across the province, serve approximately 500,000 Ontarians each year.
For more information, contact:
Canadian Mental Health Association, Ontario
T: 416-977-5580, ext. 4175