The Canadian Mental Health Association (CMHA), Ontario Division is seeking proposals from qualified individuals/organizations to develop e-learning curriculum and develop an e-learning platform for a workplace mental health program to support frontline health care workers.
The Frontline health care workers’ mental health program is built upon the foundation of Mental Health Works, a national social enterprise of CMHA Ontario. It provides capacity-building workshops on workplace mental health to both employers and employees based on the National Standard for Psychological Health and Safety in the Workplace. Our trainers will provide practical workplace mental health training to executives, human resources personnel, managers, supervisors, union reps, and both clinical and non-clinical health care workers.
Project Goals and Scope
The COVID-19 pandemic has exacerbated pre-existing stressors in the health care workforce and there is a mass exodus of experienced workers out of many crucial health care professions. The Frontline health care workers program aims to provide workplace mental health supports to health care organizations and their staff to provide a means of increasing resilience and decreasing the current health care human resource crisis.
The unique limitations on frontline health care workers’ schedules and time create barriers to participating in organizational training. The traditional live training (in-person or virtual) delivery mode is not feasible for a team of nurses who work a 12-hour shift or personal support workers who travel between clients providing care in their homes. The successful vendor will collaborate with the Frontline Healthcare Project Coordinator and team to a) create new content, as well as b) adapt existing curriculum to a format that allows for easily accessible, easily digestible mental health e-learning training delivered to teams/units/organizations.
The successful vendor will ensure the e-learning platform and curriculum is tailored to the health care workforce and has the capacity to prioritize this project to ensure a timely and high-quality working relationship with CMHA Ontario. The successful vendor will be guided by Equity, Diversity, Inclusion & Accessibility (EDIA) best practices and the National Standard for Psychological Health and Safety in the Workplace (“the Standard”), as well as the affiliated toolkit “Caring for Healthcare – A toolkit for psychological health and safety in healthcare workplaces”. Staff experience working within health care settings will be evaluated within the application.
Read the full RFP, which includes proposal requirements, scope of services, and project evaluation criteria.
Timeline and Submission
1. RFP Issue Date Friday November 26, 2021
2. RFP Close Date: Sunday December 12, 2021 at 11:59pm (EST)
3. Commencement of RFP Evaluation: Monday December 13, 2021
4. Commencement of Consultant Interviews: Wednesday December 15-17, 2021
5. Commencement of Project: Monday December 20, 2021
6. Testing by advisory committee/stakeholder group: February 10, 2022
7. Commencement of Phase 1 program delivery: March 7, 2022
8. Evaluation of Phase 1 and implementation of changes for Phase 2 of program delivery: April 1, 2022
9. Project End: May 1, 2022
The proposal should be emailed to Becky Laufer, firstname.lastname@example.org with the subject line “Frontline RFP – Last Name/Organization Name.”